Child Labels Don't Print
First Possibility:
Check your Grades and/or Rooms to verify that the Name Tag/Label Quantity is a value greater than "0":
If "0" is selected no labels will print for children assigned to this Grade or Room.
*Note: If both Grades and Rooms are enabled, the Room quantity takes priority.
This provides the option to print no labels for certain groups (such as teenagers), or multiple labels (such as 2 for children assigned to the Nursery - if you'd like one label for their diaper bag and one for the child's clothing).