Child Labels Don't Print

*If the test print works but child labels don't print...

Check your Grades and/or Rooms to verify that the Name Tag/Label Quantity is a value greater than "0":

Edit Grade

If "0" is selected no labels will print for children assigned to this Grade or Room.

*Note: If both Grades and Rooms are enabled, the Room quantity takes priority.

This provides the option to print no labels for certain groups (such as teenagers), or multiple labels (such as 2 for children assigned to the Nursery - if you'd like one label for their diaper bag and one for the child's clothing).

Test Prints Don't Work Either? - Printer Troubleshooting Back to Help Email Support

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